🔄 Refund & Return

📜 Refund & Return Policy – Kisanjeevan.in

Refund & Return

🔹 Overview

At Kisanjeevan, we are committed to providing high-quality agricultural products to farmers and sellers. If you are not fully satisfied with your purchase, we’re here to help with easy returns and refunds under the following conditions.


🔁 Return Policy

✅ Eligible for Return:

  • Product received is damaged or defective
  • Wrong product delivered
  • Expired product (if applicable)
  • Missing items in the order

❌ Not Eligible for Return:

  • Opened or used seeds/products
  • Change of mind after delivery
  • Improper storage by customer
  • Products without original packaging

⏳ Return Timeframe

  • You must request a return within 3 days of delivery
  • After 3 days, return requests will not be accepted

📦 Return Process

  1. Contact us via:
  2. Share:
    • Order ID
    • Product images/videos
    • Issue description
  3. Our team will verify and approve the return within 24–48 hours

💰 Refund Policy

✅ When Refund is Applicable:

  • Return request approved
  • Product not delivered
  • Order cancelled before dispatch

💳 Refund Method:

  • Refund will be processed to:
    • Original payment method OR
    • Bank account / UPI (if applicable)

⏱ Refund Timeline:

  • Processed within 5–7 working days after approval

🚚 Return Shipping

  • If the issue is from our side (damaged/wrong product):
    👉 Return shipping will be FREE
  • If return is requested for other valid reasons:
    👉 Customer may bear shipping charges

❗ Important Notes

  • Seeds and agricultural products are sensitive in nature, so returns are strictly verified
  • Kisanjeevan reserves the right to reject invalid return requests
  • For bulk or wholesale orders, separate return terms may apply

📞 Need Help?

We’re always here to support you!


🌟 Trust Statement

Your trust is our priority. Kisanjeevan ensures safe delivery, genuine products, and transparent policies for every farmer..

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